Claire
Specialist Cruise Concierge and Expedition Specialist


...

Hi, I'm Claire, a Specialist Cruise Concierge & Expedition Specialist. My favourite part about working in travel is the experiences of being able to organise someone's dream holiday. I love listening to their travel stories, experiences and creating unbelievable trips for my customers. My favourite cruise line is definitely Regent Seven Seas Cruises. They are the highest standard of luxury I have ever experienced; the staff were amazing, the food was excellent and our suite was so spacious. Everything about the cruise with Regent was just pure luxury and I can't wait to travel with them again! My favourite region in the world is around the Adriatic and the Mediterranean; the food, the beaches and the atmosphere in Italy and the Greek Islands are just beautiful.

Favourite Destinations:

Italy
Greek Islands
United Kingdom

★ ★ ★ ★ ★ ‘Claire Haslehurst was her usual professional helpful and informed self. Claire always goes over and above what’s expected of her. She is the reason we keep returning to six star cruises’
★ ★ ★ ★ ★ ‘First time booking through Six Star Cruises. Claire Chadburn provided a first-class service. Her knowledge and expertise shone through, and everything was dealt with efficiently.’
★ ★ ★ ★ ★ ‘I have undertaken several cruises but this was my first booking with Six Star. I have been delighted by the care, attention, expert knowledge and advice provided by Claire Haslehurst and I look forward to working with her in the future. I am a very happy customer.’

Experience

Ship: Seabourn Venture
Date: June 2023
Summary

My expedition around the British Isles was an incredible experience. It was wonderful to enjoy the adventure whilst still experiencing the luxury of Seabourn. I'm going into my 15th year working in the travel industry and this was the best trip I've ever done. The welcome/safety meeting onboard is where we first met the crew. There are 24 Expedition Team Members on-board, ranging from academics, scientists and naturalists. Their knowledge, passion and enthusiasm really showed throughout the whole cruise, the tours and the lectures. You can tell they are genuinely excited to be there. We spotted plenty of puffins and seals while exploring the Isle of Man and Isles of Scilly on zodiac excursions, led by members of the expedition team. They were always on hand to share their knowledge and expertise so we could learn more about the incredible creatures we were seeing. We had Luciano Bernacchi, the Expedition Leader, guiding our zodiac excursion. We sailed around the coast of the Calf of Man, taking our Swarovski binoculars (which are available to all guests) to spot the variety of different wildlife. There are 24 zodiacs on board, varying in size. I was surprised by how sturdy they are on the water, even at speed. The guide gauges how fast you want to go, either a leisurely ride or a full-on jet ride as they’re taking you to and from the shore. The onboard experience was phenomenal; exquisite dining and expedition talks really do bring the day’s activities and excursions to life. The relaxed ambience on board provided the perfect respite from a busy day of exploring. Expedition cruising with Seabourn truly combines the best of exploration and ultra-luxury cruising. One of the notable differences with an Expedition cruise is that the schedule is fluid, plans can and do change depending on sightings, the weather and many other factors - safety will always come first. Seabourn talked about one of their Expedition cruises where the captain stopped the ship at 1am as there was a polar bear right beside them, and guests were woken up to take pictures! The Seabourn Venture ship itself has a very different feel compared to ocean ships; you really feel like you're staying in a luxury ski lodge. There were only 160 guests onboard, with maximum capacity of the ship holding 264 passengers. There are no formal nights and the dress code is much more relaxed. There are two main restaurants on board: the Colonnade, for more relaxed dining and The Restaurant, which is perfect if you want something a little more formal. We had breakfast delivered to the suite and dined on the veranda several times. All in all, we had a fantastic trip. It really helped me get an even better understanding of the product and just how special the expedition cruises are. I cannot wait for my next one! If you have been looking into expedition cruising, enjoy a bit of adventure, or would like some more information, I would be happy to speak with you in more detail about the operations behind the expeditions and how it all works on board.

Highlights

My favourite moment has to be using the zodiacs and getting up close and personal to the all the wildlife! It was incredible to enjoy the adventure whilst experiencing the luxury of Seabourn.

Recommendations/Advice

Seabourn have Parker jackets, designed exclusively for them by Helly Hansen. We ordered our Seabourn Expedition Parkers six days before travelling, which I'd recommend, as they were then waiting for us in the suite when we embarked. Mine was a little on the large side, however, and this was easy to change at the Parker Exchange the following day. The parker is multi-layered and perfect for zodiac tours.

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