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Excellent

4.8 average

5,115 reviews

Deborah Rouse

Verified Customer

Laura Wing is our cruise consultant at Six Star Cruises. She provides us with great deals, efficient service and a friendly manner when dealing with us. We have booked several cruises through Laura.

United Kingdom, 2 weeks ago

Bryan W

Verified Customer

Shirley, our travel concierge, is always very helpful, friendly and knowledgeable. We often make changes to flights and pre/post cruise stays and Shirley is always happy to help tailor our trips to our requirements and price up alternative options. We have recently returned from South America where we had stays at different hotels and internal flights in Argentina before boarding our cruise ship and Shirley arranged everything including several transfers and everything went smoothly in a timely manner. We have had several trips arranged by Shirley and are looking forward to booking many more in the future.

3 weeks ago

Verified Customer

Katie, our cruise concierge, was very helpful and ensured we managed to book everything we wanted in a timely manner. Hopefully the service at the end of the process will reflect the booking process. 👌

3 weeks ago

Paul O'Nion

Verified Customer

If there was a sixth star rating I would have given it. Shirley guided me through all the options, cabins, decks, locations and all I needed to know. She was patient and I can't praise her enough. She is the reason, along with other personnel that we return to Six.Star. Thank you.

Spalding, United Kingdom, 3 weeks ago

Doug Martin

Verified Customer

I have spent a fair bit of time researching and searching on the net for a reasonably priced river cruise at short notice. I stumbled across Six Star Cruises and communicated by messages. I was stunned that instead of the normal "bot" I was actually chatting with the lovely Shirley McCoy. She quickly saved a couple of spots on a cruise from Amsterdam to Basel and said she'd call me back, which she did and we sorted payment over the phone. I'm sure the rest of the planning will go as seamlessly, thanks Shirley!

4 weeks ago

Gwen

Verified Customer

Lyndsey has been a great help with sorting out a small problem that we have had with our cruise. Lyndsey has kept me updated and has been very supportive. Thanks again Lyndsey.

1 month ago

Clinton

Verified Customer

I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.

1 month ago

Martin

Verified Customer

Shirley took our initial request and listened to what we were interested in and any additional requirements. She was able to offer changes to flights and transfers from and to the airport which is always reassuring when you’re looking for a tailored experience to take away any stress during the journey. Shirley offered a first class service in planning our cruise, and as our named concierge we hope this will continue as we now prepare for our wonderful cruise on Silversea Spirit….

1 month ago

Anne & Jack King

Verified Customer

Elizabeth Wright has been delightful to work with and so helpful in getting our cruise booked according to our wishes. She has made everything perfect. Anne & Jack King

1 month ago

John & Marilyn B

Verified Customer

Our cruise consultant, Shirley, was excellent to deal with and very efficient. Making the booking process straight forward. Price seemed very competitive and whole trip went as planned and fully met our expecations. Shirley was great at keeping us informed throughout. We have already booked another cruise with her.

1 month ago

Anonymous

Verified Customer

Shirley was very helpful and knowledgeable, we will book with her again in the future!

1 month ago

Diane Horne

Verified Customer

I found Shirley to be highly knowledgeable patient and her overall service was impeccable. I was in the industry myself for 25 years and it’s not often you get such good reliable and honest service. Shirley should be praised & acknowledged for her outstanding help. Diane Horne

1 month ago

CHRISTINE T

Verified Customer

I am not someone who enjoys booking holidays as I find the whole process in trying to decide between various options and choices quite stressful. However, Lisa Paterson was very helpful in giving me all the information and answering my many questions. She was also very efficient, friendly and patient, which made the whole process much easier.

2 months ago

Mark B

Verified Customer

We have used Six Star Cruises for several river cruises and the service has been excellent. We have booked through both Shirley and Tara and their communication and knowledge have been outstanding, as have been the value and standard of the cruises selected. We have no hesitation in recommending Six Star Cruises to others.

2 months ago

Eddie

Verified Customer

Prompt response to my telephone calls with a professional & customer orientated approach. Lisa even returned my call on her day off, surely above & beyond!!

2 months ago

Christine Jones

Verified Customer

Excellent service from Shirley very professional,

2 months ago

Michael Fox

Verified Customer

Everything about the booking was handled professionally by Laura.

2 months ago

Ian T

Verified Customer

We received excellent service from Lisa. Comprehensively dealt with all our questions. Her unhurried professional approach was much appreciated.

2 months ago

Gerry English

Verified Customer

Everything was just first class from initial contact, through to signed and sealed etc. I've been loyal to a couple of other cruise specialists for some 30(ish) previous cruises, only a few times booking through Six Star/118 Katie was extremely helpful and efficient throughout. I'd have no hesitation returning for future cruises

2 months ago

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Our Award Winning Service

Best Luxury Travel Agent 2022

Travel Weekly Large Cruise Agency of the Year 2023

Best Workplaces in Travel 2024

TTG Luxury Cruise Agency Of The Year

Best Use Of Content 2023

Best Specialist Cruise Agent 2023

UK Cruise Awards Winners 2023

Best Luxury Travel Agent 2022

Travel Weekly Large Cruise Agency of the Year 2023

Best Workplaces in Travel 2024

TTG Luxury Cruise Agency Of The Year

Best Use Of Content 2023

Best Specialist Cruise Agent 2023

UK Cruise Awards Winners 2023

Best Luxury Travel Agent 2022

Travel Weekly Large Cruise Agency of the Year 2023

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